Customer Service Executive (temp)

2022-06-21 08:21:182022-07-18Kenneth Brian Associates
Job TypeTemporary / Contract
LocationEpsom
AreaEpsom, SurreyEpsomSurreyEpsom
SectorBusiness Support - Customer Service
Salary£24,000
Start DateASAP
Job Ref741245
Job Views59
Description
Kenneth Brian Associates are working on a Customer Service role for a prestigious employer in the Epsom area. This is a temporary role, until the end of the year (possibly longer), and we are looking for candidates with previous experience, who are immediately available.
The focus of this role is to engage with customers within a contact centre environment, responding to a variety of enquiries. Specific responsibilities will include:
  • Making amendments to customer details
  • Handling queries regarding payments and contracts
  • Identifying retention opportunities
  • Resolving complaints where necessary, and escalating complex queries where necessary
To be considered for this role, you will need the following:
  • Previous experience in a customer focused role
  • Able to handle a high volume of inbound calls
  • High levels of commitment to providing quality customer service
  • IT literate, with the ability to learn new systems
  • Professional communication skills, both written and verbal
The company offer a great working environment, with hybrid working (2 days in the office, 3 from home). If this sounds like the role you are looking for, please apply today!
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  • Kenneth Brian Associates
    2nd Floor
    Adelphi Court
    1-3 East Street
    Epsom
    Surrey
    KT17 1BB
  • 01372 642 001
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