Customer Service Representative
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Job Type | Permanent Full Time |
Location | Redhill |
Area | Redhill, Surrey |
Sector | Business Support - Customer Service |
Salary | £19,000 |
Start Date | ASAP |
Telephone | 01372642001 |
Job Ref | 714741 |
Job Views | 534 |
- Description
- Kenneth Brian Associates are working with a successful Financial Services organisation based in Redhill, to recruit talented and ambitious individuals to join their Customer Service team.
This is an exciting opportunity to develop a career within Financial Services, with real opportunities for progression.
Responsibilities will include:- Handling inbound telephone calls from customers
- Dealing with a range of queries, giving information and providing resolution to problems
- Responding to emails in a timely manner
- Providing high levels of customer service and ensuring customer satisfaction at all times
- Minimum 5 GCSEs (or equivalent) at grades A-C, including Maths and English
- Previous Contact Centre experience is desirable, however candidates with Customer Service experience from Retail/Hospitality will be considered
- Exceptional communication skills, at all levels, both written and verbal
- High level of attention to detail
- Ability to prioritise and multi-task in a busy environment