Client Relationship Manager

Client Relationship Manager - £28,000-£31,000 + BONUS

Kenneth Brian Associates are recruiting for a Client Relationship Manager on behalf of a growing Social Media Management Agency based in Chessington. This is a very unique role working for a client who work within a niche industry; specialising in social media management. The role will be responsible for onboarding new clients, building rapport and keeping in touch with that client throughout.

Duties and expectations:

• Lead the onboarding process for a new client which includes all administration, building the rapport with the client and ensuring the management transition runs smoothly
• Ensuring all compliance needed is completed
• Keeping in touch with the client either weekly or bi-weekly for catch ups, updates and process management
• Ensuring clients know their weekly to-do tasks on a Monday and keeping track of this to ensure progress of content is going to be completed to schedule
• Identifying where any issues may arise

Experience required:

• Must have excellent relationship building skills and able to build rapport with people from all walks of life
• Excellent organisation and timekeeping skills
• Able to manage multiple clients at one time
• Social media savvy, we require candidates to have knowledge of platforms such as Tiktok, X and Instagram
• We are seeking a candidate who wants to work in a young, vibrant and fast growing Social Media Management Agency. This is an excellent opportunity and will provide genuine career progression opportunities!
• Well educated, minimum C Grades in maths & English
• Must live within 45 mins of Chessington

Alternatively we will consider Graduates without experience that possess the hunger and confidence for a fulfilling and successful career.

In return our client offers a fun and social work environment, great benefits including work trips away for the whole team and much more!