Customer Service Administrator
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| Job Type | Permanent Full Time |
| Area | Mitcham, Surrey |
| Sector | Business Support - Customer Service |
| Salary | £28,000 - £34,000 |
| Start Date | ASAP |
| Job Ref | AL768111 |
| Job Views | 729 |
- Description
Kenneth Brian Associates are working with an excellent client based in Mitcham who are seeking a proactive and detail-oriented Customer Service Coordinator to join their growing team. This is a great opportunity to play a key role in ensuring smooth operations, managing customer orders, and maintaining strong relationships
Key Responsibilities:
- Accurately process and manage customer orders from receipt through to dispatch
- Calling existing clients who haven’t ordered recently, to check in, maintain relationships, and understand any current requirements or changes in their needs
- Respond to customer enquiries via phone and email in a professional and timely manner
- Provide administrative support to the sales team, including data entry, documentation, and reporting
- Maintain accurate and up-to-date customer records within internal systems
To be successful you will have:
- Previous experience in a customer service, sales administration, or similar office-based role
- Excellent attention to detail and organisational abilities
- Proficient in Microsoft Office; experience with CRM or order systems is advantageous
- Able to manage multiple tasks and prioritise effectively in a busy environment