Customer Service Representative (hybrid)
| Job Type | Permanent Full Time |
| Location | Epsom |
| Area | Epsom, Surrey |
| Sector | Business Support - Customer Service |
| Salary | £24,000 - £25,000 |
| Start Date | ASAP |
| Job Ref | 782142 |
| Job Views | 418 |
- Description
Kenneth Brian Associates are working on a fantastic opportunity for a company in central Epsom, who are looking for new members of their Customer Service team.
The company offer a competitive salary of up to £25,000 (depending on experience), plus excellent benefits, free parking and hybrid working options.
The role sits within a busy, friendly team who are responsible for ensuring that customers’ needs and expectations are met and exceeded.
Specific responsibilities include:
- Answering telephone calls from customers and responding to queries in a timely and efficient manner
- Carrying out a range of administrative tasks
- Managing and maintaining customer records
- Responding to emails accurately and concisely
To be considered, you will need to demonstrate the following:
- Educated to GCSE level (or equivalent), with minimum 5 grade A-C to include Maths and English
- Previous experience of Customer Service and/or Administration
- Ability to multi-task
- Confident and professional telephone manner
- Accuracy and attention to detail
- Strong customer service skills
Hours of work are on a rota between 8am-6pm Monday to Friday, with one Saturday a month 9am-12pm (paid as overtime).
Genuine opportunities for career progression are available for the right person.