Mortgage Arrears Administrator
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| Job Type | Permanent Full Time |
| Location | Epsom |
| Area | Epsom, Surrey |
| Sector | Business Support - AdministrationBusiness Support - Customer ServiceBusiness Support - Financial Services |
| Salary | Up to £30,000 |
| Start Date | ASAP |
| Telephone | 01372642001 |
| Job Ref | 745865 |
| Job Views | 103 |
- Description
- Kenneth Brian Associates are working with an established organisation based in Epsom, who are seeking a Mortgage Arrears Administrator to join their team.
This is a busy and varied role, providing Administrative support for a team who deal with the administration of the more complex aspects of mortgages.
Key responsibilities include:
- Supporting the team in complex cases, e.g. where customers fall into arrears, or with the accounts of deceased customers
- Updating systems, issuing emails and letters and checking data
- Assist with the preparation of management information
- Process standard reports including checking, and investigation of anomalies
- Assist with the testing of new systems and processes
To be considered for this role, you will need the following skills and experience:
- Previous experience within an arrears collection environment
- An understanding of the legalities of arrears recovery
- High level of written and verbal communication skills
- Confident and professional manner
- Attention to detail
- Calm and able to focus under pressure
- Ability to prioritise
The company offer a salary of up to £30,000, plus competitive benefits package including pension and private medical insurance.