Administration Manager

Admin Manager £33,000-£36,000

Kenneth Brian Associates are working on an exciting opportunity for a fantastic company based in Leatherhead, who are seeking an experienced Administration Manager to join them on a permanent basis as a result of continued growth and success

Managing the daily activities of a team, the role will involve:

• Managing, supporting and coaching team members to ensure they achieve SLAs and KPIs
• Recruitment and onboarding of the customer service team
• Managing company credit card and expenses within the department
• Fleet management - ensuring company vehicles are insured, taxed, serviced etc.
• Disciplinary management when necessary
• Purchasing and managing companies IT equipment and any other requirements within the business
• Escalation of issues within the customer service department
• Gather data and compile reports
• Invoicing
• Support the admin team with issues, queries, and guidance to enable them to perform to the best of their ability
• Coaching and guiding staff

Experience required:

• Experience in supervising a team of admin/customer service staff
• Experience within managing fleet/purchasing
• Confident and approachable and able to work in a buzzy fun environment
• Must live locally to Leatherhead

In return our client offers an excellent benefits package along with hybrid working (1-2 days from home).