Customer Service Administrator
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| Job Type | Permanent Full Time |
| Location | Epsom |
| Area | Epsom, Surrey |
| Sector | Business Support - AdministrationBusiness Support - Customer Service |
| Salary | Up to £23,600 |
| Start Date | ASAP |
| Job Ref | 761425 |
| Job Views | 106 |
- Description
- Kenneth Brian Associates are working with a well-established Financial Services provider in the Epsom area, who are expanding their team.
The role is varied and interesting, with specific responsibilities include:- Responding to calls and emails in a timely and efficient manner
- Carrying out a range of administrative tasks, to manage and maintain customer accounts
- Responding to emails accurately and concisely
- Ensuring high levels of customer service and customer satisfaction with every contact
- Maintaining customer records
- Educated to GCSE level (or equivalent), with minimum 5 grade A-C to include Maths and English
- Previous experience of Customer Service and/or Administration
- Ability to multi-task
- Confident and professional telephone manner
- Accuracy and attention to detail
- Strong customer service skills
The company offer a competitive salary and excellent benefits package, as well as long term progression opportunities.