Credit Control Assistant
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| Job Type | Permanent Full Time |
| Location | Clapham |
| Area | Clapham, London |
| Sector | Finance - Credit Control |
| Salary | £22,000 - £24,000 |
| Start Date | ASAP |
| Telephone | +441372642001 |
| Job Ref | 029913 |
| Job Views | 125 |
- Description
- Kenneth Brian Associates are working with a dynamic and fast-growing company based in Clapham, who are seeking a Junior Credit Controller to join on a full-time permanent basis.
This unique role will offer an opportunity to grow within the credit team, learning all aspects of our credit function. You will be interacting with internal and external business partners across the UK and Europe. Ideally the candidate must have previous customer service experience and be able to demonstrate excellent organisation skills.
Duties include:- Daily bank balances report, posting the daily banking (multi-currency), including cheques and card payments. Allocate payments, including following up on any missing remittances
- Maintaining the Direct Debit environment, loading new mandates, generating, reconciling, processing, and posting bi-monthly Direct Debit runs for UK & Ireland
- Generating multiply statements in PDF and Excel as required, including reconciling, emailing statement run and updating email addresses on NAV
- Processing new applications and maintain the email inbox Maintaining the accuracy and integrity of the customer card, including reviewing portfolio, ensuring credit held status on customer card is appropriate
- Creating and reconciling monthly report for Human Resources detailing amounts to be deducted from salary in respect of staff discounted purchases
- Providing support to controllers to collect customer debt by phone and email in accordance with the credit policy
- Management of credit-held customer orders
- Managing all emails, responding, filing & escalating as required
- Providing daily reporting to senior management
- Month end housekeeping
- Maintaining relevant process manuals
- Supporting the credit control and Invoice team as required
- Reconciliation and reducing unapplied cash
- Finance and administrative experience required
- Strong communication skills (both oral and written): the ability to communicate verbally or in writing; a confident telephone manner; tactful and diplomatic when under pressure
- Strong IT skills including Excel (V-lookup & Pivot Tables)
- Microsoft NAV experience an advantage
- Excellent organisational skills and attention to detail