Customer Service Administrator
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| Job Type | Permanent Full Time |
| Location | Leatherhead |
| Area | Leatherhead, Surrey |
| Sector | Business Support - Administration |
| Salary | £20,000 - £22,000 |
| Start Date | ASAP |
| Job Ref | 798787 |
| Job Views | 420 |
- Description
- Kenneth Brian associates are recruiting on behalf of a local company who are a leader in their industry, for a Customer Service Administrator. The main scope of the role would be to process sales orders on behalf of customers, monitored customer accounts, ordering stock and dealing with deliveries.
Duties:
- Receiving orders and processing
- Keeping customers informed as to the whereabouts of their delivery and stock updates
- Dealing with customer queries via live chat, phone, email etc
- Checking stock availability
- Working on spreadsheets
- Dealing with issues and resolving quickly and promptly
Experience required:
- Excellent customer service skills are essential, being able to handle issues quickly
- Some office experience is desirable
- Able to work in a fast paced and ever changing environment
- Good IT skills
- Must live locally to leatherhead
In return our client offers a good benefits package including 25 days holiday + bank holidays and a lovely team environment!