Customer Service Representative
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| Job Type | Permanent Full Time |
| Location | Redhill |
| Area | Redhill, Surrey |
| Sector | Business Support - Operations and logistics |
| Salary | £19,000 - £24,000 |
| Start Date | ASAP |
| Telephone | 01372642001 |
| Job Ref | 713894 |
| Job Views | 284 |
- Description
- Kenneth Brian Associates are working with a successful Financial Services organisation based in Redhill, to recruit talented and ambitious individuals to join their Customer Service team.
This is an exciting opportunity to develop a career within Financial Services, with real opportunities for progression.
Responsibilities will include:
- Handling inbound telephone calls from customers
- Dealing with a range of queries, giving information and providing resolution to problems
- Responding to emails in a timely manner
- Providing high levels of customer service and ensuring customer satisfaction at all times
To be considered, you will need:
- Minimum 5 GCSEs (or equivalent) at grades A-C, including Maths and English
- Previous Contact Centre experience
- Experience within the Financial Services sector would be desirable, however candidates with experience in another industry and an interest in Financial Services will be considered
- Exceptional communication skills, at all levels, both written and verbal
- High level of attention to detail
- Ability to prioritise and multi-task in a busy environment
A competitive starting salary and generous benefits package is on offer, with realistic opportunities to increase salary and responsibilities. If you have the required background and experience and are interested in joining a forward thinking organisation, please apply now.