Credit Manager

My client are a growing Legal firm who have established a nationwide presence within their sector are currently looking for an experienced Credit Team Leader/Manager to join their busy team.

We are looking for a motivated, proactive, Credit Team leader who is looking to make their first step into a senior management role.

You will be responsible for a multi-department portfolio of clients. This is a great opportunity to join a growing team, and work closely with senior stakeholders across the business.

Key responsibilities include but are not limited to:

Reduce debtor days and +90-day debt by proactively managing a ledger of up to 400 client accounts.

• Monitor debt levels, communicating with clients, Partners, Fee Earners' debt position.

• Ensure that accounts are actioned within defined review dates, and strict departmental / SRA guidelines.

• Monitor and manage your ledger, proactively chasing overdue payments, issuing reminders, and initiating collections actions as necessary to minimize delinquencies and maximize cash flow.

• Monitor adherence to the credit management policy, ensuring implementation and application of each stage within the credit control function, and the legal depts.

• Maintain accurate and up-to-date and comprehensive records of external and internal communications.

• Liaise with Partners & Fee Earners to unblock any issues which could delay payment

• Preparation of client statements and account history reconciliations for internal stakeholders and clients of the firm.

• Prepare regular debt status reports, highlighting any issues or areas of concern to senior management.

• Attend meetings with partners and internal management.

• Oversee the credit control mailbox to ensure that all requests are being responded to and completed within agreed timescales.

• Build and maintain positive relationships with clients and internal stakeholders serving as the primary point of contact for debt related inquiries and escalations

Required knowledge and experience:

• Minimum 5 years of relevant Credit Control experience in the legal sector, or a professional services business.

• Proficient in Excel – pivot tables, V lookups/X lookups, formatting, analysing data.

Personal skills required:

• Well organised, comfortable managing and prioritising your own workload and deadlines.

• Resilient with a positive approach to challenging debts and discussions both external and internal.

• Collaborative and confident, comfortable dealing with senior stakeholders concerning complex matters.

• Excellent verbal and written communication skills.

• Excellent attention to detail.

• Ability to work under pressure.

• Analytical, with the ability to review issues and provide solutions

• Proactive approach to debt management of your ledger.

This role will be based initially for the first 6 months at their H/Q and will then revert to a hybrid working pattern.